This Privacy Policy explains how we collect, use and protect your personal information when you use Slotroyals. We take your privacy seriously and set out here the types of data we process, how we use it, and the choices available to you. The policy applies to accounts, play activity and interactions with our website and mobile services.
We collect information you give us directly and data that is generated when you use our services. This includes account details, payment and transactional records, device and technical information, and records of your activity on the site.
Personal data covers your name, date of birth, contact details (email, phone, postal address), identity documents when required for verification, and any communications you send to our support team. We use this information to create and manage your account and to meet legal obligations.
We collect device identifiers, IP address, browser and operating system, location data (where permitted), and usage data such as pages visited and session times. This helps us maintain the site, detect fraud and improve performance on mobile and desktop.
Transactional data includes deposits, withdrawals, game history, bets and wins, payment method details and loyalty activity. This information is necessary to process payments, handle disputes and meet anti-money‑laundering requirements.
We use data to operate your account, process payments, verify identity, prevent fraud, provide customer support and comply with legal duties. We also use aggregate or anonymised data for analysis and site improvement. Where we rely on consent, you can withdraw it at any time for marketing or analytics uses.
We store your information securely and restrict access to authorised staff and service providers. We use industry-standard security measures, such as encryption in transit (for example, 256-bit SSL) and access controls, to protect data from unauthorised access and accidental loss.
We use cookies, local storage and similar technologies to remember your preferences, deliver essential functionality and monitor site performance. Third-party analytics and advertising partners may place their own cookies. You can manage cookie settings in your browser or via our cookie control tool.
You have rights to access, correct, restrict or delete your personal data, and to object to certain processing. You may also request a copy of your data in a commonly used format. For requests or to update your preferences, contact [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before fulfilling requests.
If you wish to access, correct or remove information, please sign in to your account or contact our support team. We will explain any required steps and any retention that remains necessary for legal or fraud‑prevention reasons.
We share data with payment processors, identity-verification and anti-fraud providers, game and platform partners, analytics services and legal advisers as required. We may transfer data to processing locations outside the UK or EEA under appropriate safeguards such as standard contractual clauses.
We may update this policy to reflect changes in our practices or legal requirements. Substantive changes will be notified to registered users by email or via prominent notice on the site. Continued use of our services after changes implies acceptance of the updated policy.
