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Responsible Gambling Policy

At Slotroyals we are committed to safer gambling and to helping customers play in a controlled, enjoyable way. Player safety matters to us, so we provide clear tools and practical measures to help you manage your activity, protect your account, and get support if gambling stops being fun.

Our player protection principles

We promote responsible play by treating all customers fairly, taking steps to prevent underage use, and monitoring accounts for signs of risky behaviour. We believe in informed choices, transparent controls, and prompt action when a player needs help.

Activity-control tools

You can control your account activity at any time using in-account features. These tools are designed to give immediate control and reduce the chance of impulsive decisions.

Deposit limits

Set daily, weekly or monthly deposit limits to keep spending within your budget. Limits can be lowered instantly and increases typically require a short waiting period to take effect, so you can raise limits only after a deliberate pause.

Loss limits

Loss limits let you cap total net losses over a set period. Use these to protect your stake and avoid chasing losses. Loss limits apply automatically once set and can be adjusted downward quickly if needed.

Time limits and session reminders

Use session reminders and time‑out options to manage how long you play. Session reminders notify you after a set playing time, while temporary account breaks let you step away for 24 hours up to several weeks.

Self-exclusion

If you need a longer break, self-exclusion blocks access to your account for a minimum period and stops marketing contact. Self-exclusion can be applied through your account settings or by contacting support. We will respect your choice and follow up with practical next steps to protect your account.

Recognising problematic behaviour

Watch for signs such as spending more than intended, increasing deposit frequency, borrowing to play, or feeling distressed about gambling. If friends or family raise concerns, take them seriously and consider using the tools above.

Simple tips to stay in control

Set budgets before you play, stick to deposit and loss limits, take regular breaks, avoid gambling when stressed or under the influence, and do not chase losses. Treat gambling as entertainment and not a way to make money.

Professional help and support organisations

If you think you need extra support, professional organisations can help. In the United Kingdom you can contact GamCare or GambleAware for confidential advice and practical help. For urgent medical or mental health support, contact your local health services. If you need help from our side, reach out to [email protected] and we will assist with account controls and signpost appropriate services.

At Slot Royals we take responsible gambling seriously and aim to provide straightforward tools and support so you can enjoy playing safely.